Introduction
Dabsi ("we", "our", or "us") operates the Rakine mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
Information We Collect
Information You Provide
- Account Information: Phone number, name, and organization affiliation
- Profile Information: Vehicle type and preferences
Information Collected Automatically
- Location Data: GPS coordinates while you are actively using the app for deliveries
- Device Information: Device type, operating system, and app version
- Usage Data: Delivery statistics and app interactions
- Crash Data: Anonymous crash logs and performance data to help us improve app stability
How We Use Your Information
- To provide real-time location tracking for delivery coordination
- To send push notifications about new deliveries and updates
- To calculate and display your performance ratings
- To improve our services and user experience
Location Data
Rakine collects location data to enable core delivery functionality. Location tracking is active when you are logged in and have an active delivery status. You can control location permissions through your device settings.
Data Sharing
We share your information only as necessary:
- With your organization: Delivery status and location for coordination
- With customers: Real-time delivery tracking
- Service providers: Cloud hosting and analytics services
We do not sell your personal information to third parties.
Tracking
Rakine does not track you across other companies' apps or websites. We do not use your data for advertising purposes.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Delivery history and performance data may be retained for operational purposes. You can request deletion of your account and associated data at any time.
Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.
Your Rights
You may:
- Access and update your profile information in the app
- Request deletion of your account by contacting support
- Control location permissions through your device settings
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app.
Contact Us
If you have questions about this Privacy Policy, contact us at: